Contact

Talk with the BoxFsh team

We are here to unblock your projects, guide new Pros, and get buyers shipping on time. Pick the lane that fits and we will respond fast.

Response target
Under 2 business hours
Phone support available for active jobs when needed.

Client success

Active jobs, delivery, disputes, and status checks.

Priority
  • Milestones, scope changes, and hand-off support
  • Shipping questions or production blockers
  • Dispute intake with human review
success@boxfsh.com System status

Sales and partnerships

Scoping new work, enterprise onboarding, and integrations.

New
  • Brief refinement and matchmaking with Pros
  • Onboarding and vendor setup
  • Partnerships and media requests
hello@boxfsh.com Learn about BoxFsh

Send a message

Share enough detail for us to route you to the right person.

Avg. reply 1.4 hrs
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Hours and regions

Coverage expands during surge periods and product launches.

North America
8a - 7p PT
EMEA
8a - 6p CET
APAC
9a - 5p SGT
Live escalations

For on-ship issues, flag the job in-app or call your production manager line. We engage within 30 minutes.

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